The Importance of volunteer management and developing the right Framework for volunteers
Good communication with volunteers is essential to helping them stay enthusiastic and inspired and should begin from the first moment of contact with a volunteer. The more involved the volunteer gets the greater the potential for future volunteer support will become and ensure that they feel part of your club. Share information with them and try to involve your volunteers in decisions. Also, deal with any suggestions they have as quickly as possible, keeping an open mind regarding their viability.
Don't withhold any relevant information from volunteers as this can lead to a great deal of misunderstanding and mistrust, which could result in them leaving. Select appropriate methods of communication dependent on who that person or group is - for example, a newsletter may be fine for some people, but may not be the right thing for all.
Here’s how some clubs communicate with their volunteers:
Communication is a two-way process. It is about sending messages and receiving them. If you want to get your message across, you must make sure that not only do you send the right message, but also that the message is correctly received and understood.